Just a moment...
Kozinets broke this process into four steps: (1) data retrieval—immersion in the online community and cultural context by retrieving data from user statements and content submissions as well as data from the personal observations of the researcher, (2) data analysis—analysis of data by way of automated software and manual coding methods, (3) user p
... See moreMarcus Collins • For the Culture

Uniting specific news content with user comments enables political pluralism to be expressed by amplifying differing views and ideological approaches.
Marie K. Shanahan • Journalism, Online Comments, and the Future of Public Discourse
If we consider recent findings on the prevalence of online hate speech, cyber crime and social media addiction, we could be forgiven for wondering, does the internet bring out the worst in people?
Maybe that’s not what we should be asking.
Computer-mediated communication facilitates alternative power relations and social conventions, normalising new... See more
Maybe that’s not what we should be asking.
Computer-mediated communication facilitates alternative power relations and social conventions, normalising new... See more
Nathalie Béchet • The emotional era:Are technologies changing how we feel?
the ease of exchanging digital speech has shifted the focus of mass communication from reflections to reflexes, from substance to attitude. Social media demand that everyone relate to others, to their ideas, to their troubles and achievements—indeed, to their very existence.