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AI is setting a new standard for customer experience.
ModernMind Publications • Generative AI for Beginners Made Easy: Master Artificial Intelligence and Machine Learning Fundamentals, Learn Creative AI, and Enhance Your Skills With Interactive Real-World Exercises
OpenAI’s New ChatGPT Agent Can Control an Entire Computer and Do Tasks for You | the Verge
Hayden Fieldtheverge.com
Everyone should read the OpenAI blog "Converting inbound leads into customers" about how they built an Inbound Sales Assistant using OpenAI
"Proof we can build OpenAI on OpenAI"
Make no mistake, OpenAI is marching up the stack
$HUBS $MNDY sold off ~15% over two... See more
Service firms are hired for two reasons:
That execution-oriented first bucket tends to include IT implementations (like cloud migration projects), financial audits, and outsourced customer support –... See more
- Do a job that the client doesn’t have the bandwidth or expertise to do.
- Offer third-party expertise in decisions (cynically, to cover the client’s a**.)
That execution-oriented first bucket tends to include IT implementations (like cloud migration projects), financial audits, and outsourced customer support –... See more
The Death of the Big 4: AI-Enabled Services Are Opening a Whole New Market
This is a breakthrough in practical application of AI!
Klarnas AI assistant, powered by @OpenAI, has in its first 4 weeks handled 2.3 m customer service chats and the data and insights are staggering:
- Handles 2/3 rd of our customer service enquires
- On par with humans on... See more
Sebastian Siemiatkowskix.com