Journalists no longer have a near-monopoly on news and the means of distribution. The vertical world is gone for ever. Journalists no longer stand on a platform above their readers. They need to find a new voice. They have to regain trust. Journalism has to rethink its methods; reconfigure its relationship with the new kaleidoscope of other voices.

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Building technology competence is about preserving journalism’s essential role in democracy: when newsrooms take control of their technological destiny, they’re better positioned to serve their communities, protect their sources, and maintain the editorial independence that makes accountability journalism possible