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This increase in revenue comes at the cost of long-term customer satisfaction, but nobody knows how to really measure that, so investors don’t care.
Daniel Gross • 2020 Startup Themes


Epic post on how Nike lost $25B in a day by trying to make everything data-driven:
"Nike invested billions into something that was less effective but easier to measure vs something that was more effective but less easy to measure.
In conclusion: an impressive waste of money." https://t.co/YyLH98B0eH
The esports gambling industry is set to explode; cash is often not the chosen currency, and new betting formats are creating white space
Trends • What Is Esports? (And What It Means for Business)
Billions of dollars have been sucked out of the industry this year as it is completely shut, and virtual is making up only a tiny fraction of that.
Rafat Ali • The Event Industry Is Being Confronted By Its Napster Moment
The company failed to develop a monetization strategy.