Jeff Bezos Shareholder Letters | Founders Podcast with David Senra #282 • Podcast Notes
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Jeff Bezos Shareholder Letters | Founders Podcast with David Senra #282 • Podcast Notes
True Customer Obsession There are many ways to center a business. You can be competitor focused, you can be product focused, you can be technology focused, you can be business model focused, and there are more. But in my view, obsessive customer focus is by far the most protective of Day 1 vitality. Why? There are many advantages to a customer-cent
... See moreJeff Bezos • Invent and Wander: The Collected Writings of Jeff Bezos, With an Introduction by Walter Isaacson
When I meet with the entrepreneur who founded the company, I’m always trying to figure out one thing first and foremost: Is this person a missionary or a mercenary? The mercenaries are trying to flip their stock. The missionaries love their product or their service and love their customers, and they’re trying to build a great service.
Jeff Bezos • Invent and Wander: The Collected Writings of Jeff Bezos, With an Introduction by Walter Isaacson
“Good process serves you so you can serve customers. But if you’re not watchful, the process can become the thing. This can happen very easily in large organizations. The process becomes the proxy for the result you want.” - Jeff Bezos, 2016 Letter To Shareholders
Simon Joliveau • Fwd: 10 Sources of Waste in Product Management
The process is not the thing. It’s always worth asking, do we own the process or does the process own us? In a Day 2 company, you might find it’s the second.
Jeff Bezos • Invent and Wander: The Collected Writings of Jeff Bezos, With an Introduction by Walter Isaacson
My guess is that Amazon’s success is a byproduct, a side-effect of a process driven, flexible, in-the-moment way of being. In the famous 1997 letter to shareholders, which lays out Amazon’s philosophy, Bezos says that their process is simple: a “relentless focus on customers.” This is not a goal to be strived for, worked towards, achieved, and the
... See morePatrick O'Shaughnessy • Growth Without Goals
Just before he stepped down as CEO of Amazon, Jeff Bezos wrote his final shareholder letter. He closed it out with a section he titled, “Differentiation is Survival and the Universe Wants You to be Typical.”
He prefaced his own thoughts with a quote from The Blind Watchmaker,… Show more