Issue 23: Delegating as a Chief of Staff
When to delegate The framework I use for delegating is similar to Jeff Bezos’s Type 1 or Type 2 decisions.43 (See Figure 20 on the next page.) It has two axes: High impact or low impact: Who or what might be impacted by the work? What teams does it affect? Does it have an effect on users? How many? How immediately does it affect the business? Would
... See moreClaire Hughes Johnson • Scaling People: Tactics for Management and Company Building
"You must figure out how to control the release of work into IT Operations and, more importantly, ensure that your most constrained resources are doing only the work that serves the goal of the entire system, not just one silo." (Gene Kim, Kevin Behr, and George Spafford, The Phoenix Project)