Incentive Architecture before Information Architecture - Abby Covert, Information Architect
abbycovert.comSaved by Adam Zeiner and
Incentive Architecture before Information Architecture - Abby Covert, Information Architect
Saved by Adam Zeiner and
To get through the tension, try to understand other people's positions and perceptions: How does this mess look to them? What does their mental model look like? What words do they use? Could your language mislead them? Do they agree with the intent, direction, and goals you outlined? Do they agree on the level you're working at?