Incentive Architecture before Information Architecture - Abby Covert, Information Architect
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Incentive Architecture before Information Architecture - Abby Covert, Information Architect
My goal is to structure teams around minimizing “coordination headwind,” as described by Alex Komoroske in this deck on seeing organizations as slime mold. The rough idea is that coordination costs (caused by uncertainty and disagreements) increase with scale, and adding managers doesn’t improve things. People’s incentives become misaligned. People... See more
Lenny Rachitsky • How Perplexity builds product
To get through the tension, try to understand other people's positions and perceptions: How does this mess look to them? What does their mental model look like? What words do they use? Could your language mislead them? Do they agree with the intent, direction, and goals you outlined? Do they agree on the level you're working at?
Abby Covert • How to Make Sense of Any Mess: Information Architecture for Everybody
3. Align internal incentives