Incentive Architecture before Information Architecture - Abby Covert, Information Architect
abbycovert.com
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Incentive Architecture before Information Architecture - Abby Covert, Information Architect
Establish a shared foundation
Before you introduce a new room to the team’s architectural diagrams, you must make sure everyone had the same original plan in mind. It would not do for you to suggest let us add another floor but in your head, the original plan was a 2-story house and in your colleague’s mind, it was a... See more
The Secret to a Great Planning Process - Lessons from Airbnb and Eventbrite
Lenny Rachitskyreview.firstround.com
My goal is to structure teams around minimizing “coordination headwind,” as described by Alex Komoroske in this deck on seeing organizations as slime mold. The rough idea is that coordination costs (caused by uncertainty and disagreements) increase with scale, and adding managers doesn’t improve things. People’s incentives become misaligned. People... See more
Lenny Rachitsky • How Perplexity builds product
Unless people think about how to work together, it’s difficult for them to coordinate activities, and it’s almost impossible for them to evolve the ability to perform sophisticated actions requiring the integration of multiple skills and disciplines. Work design addresses everything from decision-making processes to reporting relationships to pay
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