The individual’s ability to cope with uncertainty

Organizations are created, powered, and led by people. To lead organizations well, we train people in disciplines such as marketing, finance, and leadership. But uncertainty presents a special challenge since few of us have received training in how to deal with it. As a result, although we may call... See more

Don’t Predict. Orient.

When the signal gets too loud and the data loops back on itself, strategy stops being about knowing. It becomes about noticing when the rules have changed.

We’ve exited the era of fixed playbooks. You can’t plan in a straight line through cultural volatility.

You need to know when to pull back from pattern and feel for the... See more