
Illuminate

Communicate with Emotional Polarity
Because your travelers will face the choice to commit or resist at each stage of your venture, you need to address both with communication that alternates between positive and negative poles. Use motivating communication to help your travelers commit, and warning communication to ease them away from resistance and
Nancy Duarte & Patti Sanchez • Illuminate
Leading people requires not only sensing change afoot, but imagining a brighter future and communicating it in a way that motivates others to follow you there.