Human-Centered Finance

Now is the time to reinvent consumer finance with the same spirit of creativity. We should learn to do for hunting individuals in the Entrepreneurial Age what Henry Goldman did for retailers a century ago: provide them with access to capital not based on what they own (the old paradigm of homeownership for settlers), but on what they might earn in

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Over the past decade we have seen a wave of consumer fintech innovation unbundle the traditional bank and financial services platforms as younger customers have poured in to those emerging leaders. But no recent consumer-focused fintech player has built a new, large financial services platform specifically focused on America’s aging population. Giv... See more

Key takeaways ● The shift to the Entrepreneurial Age calls for a new breed of consumer finance, one that is focused on facilitating career shifts rather than buying physical assets like houses and cars on credit. ● We need to harness technology to provide better insurance against critical risks. With adequate regulations, the market has the potenti

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Taking a more collective-first approach could provide greater financial opportunities and stability, but the toolset is thin.

Even category-defining influencers face these hurdles. Many lack access to credit, loans, and a business bank account. Some float five-figure sums for production costs on PayPal. Others are unable to prove income requirements to secure a lease. What’s more, the metrics that define a sustainable digital business – subscription growth, audience engag... See more

the financial services industry is one that has yet to convert fully to the new paradigm. And in the spirit of inspiring this industry to reposition in the Entrepreneurial Age, I often talk about innovating in finance in front of various audiences—corporate executives, entrepreneurs, policymakers. My key message is always that the revolution in fin

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We’ll have to answer two key questions. First, at what point does human agency give way to financial obligation? And second, at what point does a relationship become a transaction? There’s a fine line between investment and speculation, and between speculation and gambling. What happens when someone loses money on $ALEX or $SWIFT? Financializing li... See more