added by Yaro Celis · updated 2y ago
Howard Schultz on Strategy
- At Starbucks 0 as in any business, in any life - there are so many hectic moments during the day when we are simply trying to do the job, trying to put out the fires, trying to solve any number of small problems, that we often lose sight of what it is we're really here to do.
from Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time by Howard Schultz
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The Commoditization of the Starbucks Experience
Howard Schultz's memo discusses the dilution of the Starbucks experience and the need to refocus on the core values and differentiation from competitors.
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When much is known, procedural planning approaches work perfectly well. When much is unknown, they do not. For instance, when Howard Schultz launched what would become Starbucks, he modeled the stores after Italian coffee houses, a new concept for the United States. Schultz was definitely onto something, but the baristas wore bow ties (which they f
... See morefrom Little Bets: How breakthrough ideas emerge from small discoveries by Peter Sims
- All great companies have passed through bad years that forced soul-searching and rethinking of priorities. How we deal with them will be the litmus test.
from Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time by Howard Schultz
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- What distinguishes the talented person who makes it from the person who has even more talent but doesn’t get ahead? Look at the aspiring actors waiting tables in New York, as an example: Many of them are probably no less gifted than stars like Robert DeNiro and Susan Sarandon. Part of what constitutes success is timing and chance. But most of us ha... See more
from Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time by Howard Schultz
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- As anything scales too effectively - from fashion to restaurants to music - the market opens for more non-scalable alternatives. Once Starbucks opens on every block, many of us crave the artisanal coffee shop. Once our favorite Italian restaurant becomes a chain of three, we grow tired of it. Why? First, so much of what we buy and do is tied up in ... See more
from Joyspan, Emotional AI Bumpers, Persona Designers, & More Wild Concepts Bound to Become Commonplace Plus Where High-Tech Entertainment Brings Us by Scott Belsky
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