to help improve team processes. While working at Citrix, some DesignOps side projects included creating checklists to ensure accessibility design, new hire onboarding, or facilitating workshops to help define our team’s critique culture. When I became a design manager at Citrix, DesignOps became a more official part of my work. However, as design m

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Ask someone to define design, and they’ll likely describe what designers make—architects draft buildings, graphic designers create logos, industrial designers shape products, and software designers make apps. This is how we typically understand design, by its outputs. The weight of these definitions grows heavier over time. The older the craft, the... See more