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How To Win Friends and Influence People
It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failures spring.
Dale Carnegie • How To Win Friends and Influence People
Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.
Dale Carnegie • How To Win Friends and Influence People
If we want to make friends, let’s greet people with animation and enthusiasm. When somebody calls you on the telephone use the same psychology. Say “Hello” in tones that bespeak how pleased you are to have the person call.
Dale Carnegie • How To Win Friends and Influence People
The difference between appreciation and flattery? That is simple. One is sincere and the other insincere. One comes from the heart out; the other from the teeth out.
Dale Carnegie • How To Win Friends and Influence People
the only way on earth to influence other people is to talk about what they want and show them how to get it.
Dale Carnegie • How To Win Friends and Influence People
“Few human beings,” wrote Jack Woodford in Strangers in Love, “few human beings are proof against the implied flattery of rapt attention.” I went even further than giving him rapt attention. I was “hearty in my approbation and lavish in my praise.”
Dale Carnegie • How To Win Friends and Influence People
The point of the story is this: “Two Gun” Crowley didn’t blame himself for anything. Is that an unusual attitude among criminals? If you think so, listen to this: “I have spent the best years of my life giving people the lighter pleasures, helping them have a good time, and all I get is abuse, the existence of a hunted man.” That’s Al Capone speaki... See more
Dale Carnegie • How To Win Friends and Influence People
Everyone who was ever a guest of Theodore Roosevelt was astonished at the range and diversity of his knowledge. Whether his visitor was a cowboy or a Rough Rider, a New York politician or a diplomat, Roosevelt knew what to say. And how was it done? The answer was simple. Whenever Roosevelt expected a visitor, he sat up late the night before, readin... See more