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How To Win Friends and Influence People
“There is nothing else that so kills the ambitions of a person as criticisms from superiors. I never criticize anyone. I believe in giving a person incentive to work. So I am anxious to praise but loath to find fault. If I like anything, I am hearty in my approbation and lavish in my praise.
Dale Carnegie • How To Win Friends and Influence People
Criticism is futile because it puts a person on the defensive and usually makes him strive to justify himself. Criticism is dangerous, because it wounds a person’s precious pride, hurts his sense of importance, and arouses resentment.
Dale Carnegie • How To Win Friends and Influence People
The difference between appreciation and flattery? That is simple. One is sincere and the other insincere. One comes from the heart out; the other from the teeth out.
Dale Carnegie • How To Win Friends and Influence People
“It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failures spring.”
Dale Carnegie • How To Win Friends and Influence People
“Every man I meet is my superior in some way. In that, I learn of him.”
Dale Carnegie • How To Win Friends and Influence People
So the only way on earth to influence other people is to talk about what they want and show them how to get it.
Dale Carnegie • How To Win Friends and Influence People
If we want to make friends, let’s greet people with animation and enthusiasm. When somebody calls you on the telephone use the same psychology. Say “Hello” in tones that bespeak how pleased you are to have the person call.
Dale Carnegie • How To Win Friends and Influence People
“If there is any one secret of success,” said Henry Ford, “it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”
Dale Carnegie • How To Win Friends and Influence People
It is the individual who is not interested in his fellow men who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failures spring.