How to Win Friends and Influence People

PRINCIPLE 2 Show respect for the other person’s opinions. Never say, “You’re wrong.”

PRINCIPLE 3 If you are wrong, admit it quickly and emphatically.

So the only way on earth to influence other people is to talk about what they want and show them how to get it.

Any fool can criticize, condemn and complain — and most fools do. But it takes character and self-control to be understanding and forgiving.

We often take our spouses so much for granted that we never let them know we appreciate them.

Try leaving a friendly trail of little sparks of gratitude on your daily trips. You will be surprised how they will set small flames of friendship that will be rose beacons on your next visit.

In a Nutshell: Fundamental Techniques in Handling People 1. A Don’t criticize, condemn or complain. 2. Give honest and sincere appreciation. 3. Arouse in the other person an eager want.

“A great man shows his greatness,” said Carlyle, “by the way he treats little men.”

“If there is any one secret of success,” said Henry Ford, “it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”

There is only one way under high heaven to get anybody to do anything. Did you ever stop to think of that? Yes, just one way. And that is by making the other person want to do it.