How to Win Friends and Influence People

PRINCIPLE 2 Call attention to people’s mistakes indirectly.

First, arouse in the other person an eager want He who can do this has the whole world with him. He who cannot walks a lonely way.

PRINCIPLE 1 Begin with praise and honest appreciation.

PRINCIPLE 3 If you are wrong, admit it quickly and emphatically.

PRINCIPLE 5 Let the other person save face.

the highest-paid personnel in engineering are frequently not those who know the most about engineering. One can for example, hire mere technical ability in engineering, accountancy, architecture or any other profession at nominal salaries. But the person who has technical knowledge plus the ability to express ideas, to assume leadership, and to aro

PRINCIPLE 9 Make the other person happy about doing the thing you suggest.

The difference between appreciation and flattery? That is simple. One is sincere and the other insincere. One comes from the heart out; the other from the teeth out. One is unselfish; the other selfish. One is universally admired; the other universally condemned.

In a Nutshell: Fundamental Techniques in Handling People 1. A Don’t criticize, condemn or complain. 2. Give honest and sincere appreciation. 3. Arouse in the other person an eager want.