How to turn "small talk" into Big Talk
A deep question asks about someone’s values, beliefs, judgments, or experiences—rather than just facts. Don’t ask “Where do you work?” Instead, draw out feelings or experiences: “What’s the best part of your job?” (One 2021 study found a simple approach to generating deep questions: Before speaking, imagine you’re talking to a close friend. What qu
... See moreCharles Duhigg • Supercommunicators: How to Unlock the Secret Language of Connection
Ask people to describe how they feel about their life (Needs goals, beliefs, experiences, and emotions) rather than the facts of their life, then ask tons of follow ups. Reciprocate vulnerability by sharing something vulnerable about yourself.
Supercommunicators
We too often think that deep conversations have to be painful or vulnerable conversations. I try to compensate for that by asking questions about the positive sides of life: “Tell me about a time you adapted to change.” “What’s working really well in your life?” “What are you most self-confident about?” “Which of your five senses is strongest?” “Ha
... See moreDavid Brooks • How to Know a Person: The Art of Seeing Others Deeply and Being Deeply Seen
So why don’t people talk more? Epley continued his research and came up with an answer to the mystery: We don’t start conversations because we’re bad at predicting how much we’ll enjoy them. We underestimate how much others want to talk; we underestimate how much we will learn; we underestimate how quickly other people will want to go deep and get
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