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How to Talk so Kids Will Listen...And Listen So Kids Will Talk
Start by acknowledging the children’s anger towards each other. That alone should help calm them. 2. Listen to each child’s side with respect. 3. Show appreciation for the difficulty of the problem. 4. Express faith in their ability to work out a mutually agreeable solution. 5. Leave the room.
Adele Faber • Siblings Without Rivalry: How to Help Your Children Live Together So You Can Live Too

