
Saved by Nick Nikolov and
How to Make Users Go ‘Whoa’
Saved by Nick Nikolov and
Sublime Principles and Culture (shared internally with the team):
Be fanatic about product excellence
We're not in the business of creating software - we are in the business of building a product people love. Most organizations lower their standards in an effort to move things along and get things off their desks. We have to fight that impulse every
... See moreBut as any experienced founder knows, this process is fractal.
The deeper you get into asking questions about a person’s day, the more detail there is to observe. And true needs or jobs—the ones that are burning or unfulfilled—get lost in the process of mapping the infinite contours of an individual life.
What actually works? Drop the objectivity. In
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