We also stress-test every element of our projections, including the underlying assumptions. How likely are we to hit the base-case projected numbers? What is the upside scenario? The downside scenario?

Wall Street Journal’s The Future of Everything Festival

logistics will evolve into more of an information industry

Successful people are self-aware enough to avoid the following three impediments to effective leadership.

a great deal of my success has come from innovating traditional business practices, whether it’s through automation, robotics, data science, or information sharing.

What multiples will I likely have to pay for companies I acquire, and is that number a large enough discount from the multiple I’d expect my company to trade at? This is important because the arbitrage between our cost of capital and what multiple we’re able to buy companies at is the biggest value-creation lever in a roll-up.

mind exercises that stimulate the imagination to create expansive experiences.

How will this industry be disrupted by advances in AI? How soon could that happen? What are the risks and opportunities in that disruption?

survey that asks straightforward questions. We just want to know if our employees are happy in their jobs, and how we can fix the situation for those who aren’t happy. Those are the first two questions. The final two are, “What’s your single best idea to improve our company?” and “What’s the stupidest thing we’re doing as a company?” This survey