How to Know a Person

Being receptive means overcoming insecurities and self-preoccupation and opening yourself up to the experience of another. It means you resist the urge to project your own viewpoint; you do not ask, “How would I feel if I were in your shoes?” Instead, you are patiently ready for what the other person is offering.

That gaze, that first sight, represents a posture toward the world. A person who is looking for beauty is likely to find wonders, while a person looking for threats will find danger. A person who beams warmth brings out the glowing sides of the people she meets, while a person who conveys formality can meet the same people and find them stiff and d

If you can attend to people in this way, you won’t be merely observing them or scrutinizing them. You’ll be illuminating them with a gaze that is warm, respectful, and admiring. You’ll be offering a gaze that says, “I’m going to trust you, before you trust me.”

Each of us has a characteristic way of showing up in the world, a physical and mental presence that sets a tone for how people interact with us. Some people walk into a room with an expression that is warm and embracing; others walk in looking cool and closed up. Some people first encounter others with a gaze that is generous and loving; other peop

Every journalist has their own interviewing style. Some reporters are seducers. They lure you into giving them information by showering you with warmth and approval. Some are transactionalists. Their interviews are implicit bargains: If you give me information about this, I’ll give you information about that. Others are simply delightful, magnetic

In every crowd there are Diminishers and there are Illuminators. Diminishers make people feel small and unseen. They see other people as things to be used, not as persons to be befriended. They stereotype and ignore.

On social media you can have the illusion of social contact without having to perform the gestures that actually build trust, care, and affection. On social media, stimulation replaces intimacy. There is judgment everywhere and understanding nowhere.

A biographer of the novelist E. M. Forster wrote, “To speak to him was to be seduced by an inverse charisma, a sense of being listened to with such intensity that you had to be your most honest, sharpest, and best self.”

Ickes finds that the longer8 many couples are married, the less accurate they are at reading each other. They lock in some early version of who their spouse is, and over the years, as the other person changes, that version stays fixed—and they know less and less about what’s actually going on in the other’s heart and mind.