How to Defuse Difficult Conversations - Jason Feifer
jasonfeifer.com
How to Defuse Difficult Conversations - Jason Feifer
Good conversation tips:
“If we had 5 mins left, what would you want to have had covered” gets to the meat earlier
“Putting aside a list of pros/cons, what’s the one reason you’re doing this?” “Why is that the most important reason?”
“What would the best version of yourself do”?
When someone confronts you w/ a problem they have with you
What I heard was
Conflict-avoidance = not understanding the language of conflict. Like any skill, navigating tension takes practice.
1) Stay in wonder, don't assume things about the situation
2) Aim for connection, not control
3) Express needs, not demands
4) Don't compromise on your truth
Joe Hudsonx.comOffering undivided attention and curiosity not only lowers the temperature of a conversation but can change its outcome