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How to Criticize Coworkers
When I am criticizing, I try to be less nervous, and focus on “just saying it.” If I think too much about how to say it I’m likely to wimp out and say nothing. And when I am praising, I try to be at least aware of how praise can go wrong, and put more energy into thinking about how to say it.
Kim Scott • Radical Candor: Be a Kick-Ass Boss Without Losing Your Humanity
To become elite at giving feedback, you must elevate yourself beyond a basic technique like the shit sandwich. You must develop a style that matches your own personality and values. Here are the keys to being effective: Be authentic. It’s extremely important that you believe in the feedback that you give and not say anything to manipulate the recip
... See moreBen Horowitz • The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers
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three things when giving feedback: 1) the situation you saw, 2) the behavior (i.e., what the person did, either good or bad), and 3) the impact you observed.
Kim Scott • Radical Candor: How to Get What You Want by Saying What You Mean
How do you criticize without discouraging the person? First, as I described in Chapter One, focus on your relationship. Also, as I described in the previous two sections: ask for criticism before giving it, and offer more praise than criticism. Be humble, helpful, offer guidance in person and immediately, praise in public, criticize in private, and
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