How to Communicate with Intent as a Leader

Communication, the essential enabler of the Risk Immune System, doesn’t happen spontaneously. As we saw in Chapter 3, natural reluctance, even outright resistance, to sharing information must be overcome through demanding leadership and personal example. Leaders must also constantly monitor potential intentional and unintentional misinformation. At

Communicate effectively with employees and managers

Commander’s Intent is a much better method of delegating tasks: whenever you assign a task to someone, tell them why it must be done. The more your agent understands the purpose behind your actions, the better they’ll be able to respond appropriately when the situation changes. Commander’s Intent originated on the battlefield. If a general tells a

Then ask questions that might spark ideas about what adjustments might be helpful: What can we do to help others understand how we value and appreciate them? What can we do to more fully understand others’ viewpoints and concerns? What trappings of leadership currently exist in the organization? Which of these trappings and differences make good bu