Two: Create Meaningful Change According to Peter Senge, most problems we face today are a result of yesterday's solutions. When we look at the big picture and see how it all fits together, we can identify opportunities that make sense for the whole. A Theory of Change is a framework for thinking about change interventions. We need to analyze the pa... See more
First off, we need to stop thinking about systems maps as deliverables. They’re research tools — stepping stones on our path to understanding complex problems.
By mapping the components of individual services (or portfolios of services) against these two axes, perhaps we can explore their relationship to systems change. To what extent are we tweaking around the edges of the existing system, versus changing the behaviour of the system itself — and how ambitious is the effort?
How to Use Systems Thinking One: Understand the Big PictureUsing mapping as a tool to understand the complexity of a problem or project, we level-set the playing field by making it visual and giving all stakeholders the opportunity to understand it. There are different ways to map, and it is important to define the relationships between elements wh... See more
Systems thinking enables us to engage complex problems more effectively, steering us away from short-sighted solutions that may work in the short-term but ultimately backfire and make things worse in the long run.
If you’re part of the map-building process there’s no better tool for organizing your team’s research and keeping everyone on the same page. [...] However… I f you’re not part of the map-building process, systems maps can be exhausting to interpret.