
Saved by Jennifer Baez and
How Psychological Safety Actually Works
Saved by Jennifer Baez and
psychological safety helps people take the interpersonal risks that are necessary for achieving excellence in a fast-changing, interdependent world. When people work in psychologically safe contexts, they know that questions are appreciated, ideas are welcome, and errors and failure are discussable.
I've been reflecting a lot on the importance of psychological safety in the workplace lately. It’s a critical foundation for fostering trust, innovation, and collaboration. In Radical Candor, I talk about how creating a safe environment starts with caring personally and challenging directly. When people feel psychologically safe, they’re more
... See morePsychological safety enables people on different sides of a conflict to speak candidly about what's bothering them.
As Google found with Project Aristotle, psychological safety—defined as the ability to take interpersonal risks like asking questions, offering a dissenting opinion, discussing a failure, or expressing vulnerability without fear of negative repercussions—is a central requirement for teams to progress from one phase to the next.45 Actively work to i
... See moreSilence is unhealthy. In The Fearless Organization, Amy Edmondson describes how she discovered a correlation between the number of reported errors in hospitals and surveys on hospital team effectiveness. Some teams, she noted, were stronger than others, with higher levels of mutual respect, collaboration, satisfaction, and confidence in their abili
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