How Psychological Safety Actually Works

The term “psychological safety” has been around since at least 1999, when Dr. Amy Edmondson of Harvard University published  this influential paper on the subject . In her study, Dr. Edmondson proposed that regardless of its makeup, a team’s success will largely boil down to its members “tacit beliefs about interpersonal interaction,” and whe

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Psychology research is clear that the most reliable way to overcome psychological pain and discomfort is not to avoid it; it’s to gradually dimish the effects of discomfort by systematic exposure. “Avoiding triggers is a symptom of PTSD, not a treatment for it,” write Haidt and Lukianoff.

In other words, the more you face cognitive friction, the bet

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