
Saved by Clara Nafria and
How Great Leaders Communicate
Saved by Clara Nafria and
Summary.
Bosses often sense that something is missing in an employee’s tool kit but can’t put a finger on what it is. They say something like “You need certain important intangibles” or “You don’t have enough gravitas,” but they fail to provide advice or guidance.
What they’re talking about is leadership style. In every interaction, we send signals
... See moreServant-leaders leverage their experience and intuition to draw lessons from past experiences, to understand the realities of today, and to reasonably predict the consequences of a decision for the future.
Good presenters need to be able to do the same.
To make our communications more effective, we need to shift our thinking from “What information do I need to convey?” to “What questions do I want my audience to ask?”