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How Google Docs Proved the Power of Less
The same pattern occurs in the developmental history of other software genres, such as word processors, spreadsheets, or e-mail clients. They were all built out of bits, not atoms, but they took just as long to go from idea to mass success as HDTV did.
Steven Johnson • Where Good Ideas Come From
Creating the most value from a tool involves not master plans or great leaps forward but constant trial and error.
Clay Shirky • Cognitive Surplus: How Technology Makes Consumers into Collaborators
I began to get an insider’s sense of Google’s product processes—and how serving its users was akin to a crusade.
Steven Levy • In The Plex: How Google Thinks, Works, and Shapes Our Lives
Today’s document tools aren’t built for discussion. We’ve seen so many improvements in how you can write docs like collaborative editing, relational tables, fancy blocks, and more. These features are powerful but they incentivize us to polish and present our ideas. We should spend less time writing documents and more time discussing the ideas.