Intelligence means knowing what to do when you don’t know what to do.

—Jean Piaget

True intelligence manifests in the ability to navigate uncertainty and solve novel problems. When faced with unfamiliar situations, intelligent behavior involves:

• Recognizing patterns from past experiences

• Adapting existing knowledge to new contexts

• Developing

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Traditionally, organizations have focused on developing specific, easily replicable functional or technical skills. Not only were these skills easier to teach but organizations were also operating in a more stable, predictable environment at the time. In that environment, executing repeatable processes to produce standardized products and services

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