Here’s Why You’re Not Hiring the Best and the Brightest

No matter what, as the organization grows, people get disconnected — they have no idea what other people are working on, or what their job entails.Getting a very brief, high-level summary of what each team did last week solves these problems.

Any time you conduct what you would consider to be a “meeting” with someone else, take minutes! That is, write down what happened in bullet-point form, so those remote team members who couldn’t be there can benefit from — or at least hear about — whatever happened in sequence.

We pay lip service to the idea of hiring the best people in the world — but in reality, we’re only hiring the best people who happen to be close by. Call me crazy, but I think if we’re going to talk about hiring the best talent available, we should actually try to do that. This means letting go of the idea, at least in IT work, that people need to ... See more

I don’t care when our employees come to work or what their schedules are. I don’t care where in the world they live (provided they have a great Internet connection). I don’t care how they do the work. I’m not going to micromanage. If you’ve really hired the best, they should be able to prove it with output and show their work.

I realize that not every business has a community around what they do, but if you do have a broader ecosystem of users, developers or fans, you should try like hell to hire from that crowd whenever possible.

This is the big one. If you’re conducting blue sky imagineering improv meetings on a regular basis, that’s very tough to pull off remotely. There’s something about the physical presence of people in a room, seeing their faces, hearing their voices, watching their body language, that is far more conducive to quickly bouncing ideas around and figurin... See more

If you want a global community to use your software, the world should be helping to build that software, too.

Somewhat counterintuitively, also try looking at communities that are passionately dissatisfied with the status quo in your field or industry. It might be harder to state your case, but if you reach out to the right people, you can explain that your product is the one they have been waiting for in the market. They will be immediately and urgently m... See more

If you want to determine beyond a shadow of a doubt whether someone’s going to be a great hire, give them an audition project — even before having them speak to other employees on your team. I’m not talking about a generic, abstract problem. I’m talking about a real world, honest-to-God unit of work that you need done right now today on your actual... See more

Chat is the most essential and omnipresent form of communication you can have when people are working remotely, so you need to make absolutely sure it’s functioning smoothly before going any further.