Healthcare ecosystem mapping: A first step to shape your market
Board of Innovationboardofinnovation.comSaved by Adam Zeiner
Healthcare ecosystem mapping: A first step to shape your market
Saved by Adam Zeiner
Systems maps are mostly useful as process tools, much less so as visual artefacts for outsiders who did not engage in building them. If you’ve ever been part of the process of developing a system map, you will have experienced the difficult conversations and wonderful a-ha moments that come when divergent, opposing stakeholder views finally align o
... See moreYou’ll start by building an experience map that reflects what you currently know about your customer (Chapter 4). Your experience map will guide you as you interview customers to discover specific opportunities. You’ll capture what you are learning from each interview on an interview snapshot (Chapter 5). You’ll map out and structure those opportun
... See moreAn impact map is a visualisation of scope and underlying assumptions, created collaboratively by senior technical and business people.