Habit 5: Seek First to Understand, Then to Be Understood® | The 7 Habits of Highly Effective People
Stephen R. Coveyfranklincovey.com
Habit 5: Seek First to Understand, Then to Be Understood® | The 7 Habits of Highly Effective People
Active listeners: § Don’t interrupt. § Don’t respond hastily, as soon as an opening becomes available. § Don’t play a “one up” game to try and match each point made. § Don’t jump to conclusions. § Don’t judge what is being said too quickly. § Don’t interject with an unsolicited or premature solution. Instead, active listeners: § Probe for clarifica
... See moreMany communicators try to make themselves look smart. Great listeners are more interested in making their audiences feel smart. They help people approach their own views with more humility, doubt, and curiosity. When people have a chance to express themselves out loud, they often discover new thoughts. As the writer E. M. Forster put it, “How can I
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