Habit 5: Seek First to Understand, Then to Be Understood® | The 7 Habits of Highly Effective People
Stephen R. Coveyfranklincovey.com
Habit 5: Seek First to Understand, Then to Be Understood® | The 7 Habits of Highly Effective People
Seek first to understand, then to be understood.
People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.
William Ury • Getting to Yes: Negotiating Agreement Without Giving In
“People listen better if they feel that you have understood them. They tend to think that those who understand them are intelligent and sympathetic people whose own opinions may be worth listening to. So if you want the other side to appreciate your interests, begin by demonstrating that you appreciate theirs.”
― Roger Fisher, Getting to Yes: Negot
... See moreStephen Covey’s sage advice still stands: “Seek first to understand, then to be understood.”
Brené Brown • Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.
Stephen Covey’s sage advice still stands: “Seek first to understand, then to be understood.”
Brené Brown • Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.
“Most people do not listen with the intent to understand; they listen with the intent to reply.”
STEPHEN COVEY
STEPHEN COVEY