Google Got Rid of Its Bosses--and Then Brought Them Back for ...

what constituted this prevailing system of management as Deming understood it, eventually settling on eight basic elements:1 Management by measurement: – Focusing on short-term metrics – Devaluing intangibles (“You can only measure 3 percent of what matters” – W.E. Deming) Compliance-based cultures – Getting ahead by pleasing the boss – Management

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Great managers run teams that do the actual building. Management is all about human-centric execution. Great managers know how to define goals and set operational cadences, all while helping each report have a clear view of their current performance and future career aspirations. Teams with great managers have a high level of trust, experience the

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Os cinco fatores principais poderiam ter sido retirados do manual de Bill Campbell. As equipes excelentes do Google tinham segurança psicológica (as pessoas sabiam que, se assumissem riscos, seu gestor as protegeria), metas claras, pois cada papel era significativo, e os membros eram confiáveis e convictos de que a missão da equipe faria a diferenç

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For managers, important processes to master include running effective meetings, future proofing against past mistakes, planning for tomorrow, and nurturing a healthy culture. Purpose, people, process. The why, the who, and the how. A great manager constantly asks herself how she can influence these levers to improve her team’s outcomes. As the team

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