
Gigged: The Gig Economy, the End of the Job and the Future of Work

But low-wage workers have historically been hurt rather than helped by the trend away from employees.
Sarah Kessler • Gigged: The Gig Economy, the End of the Job and the Future of Work
second, that they involved a choice.
Sarah Kessler • Gigged: The Gig Economy, the End of the Job and the Future of Work
“Because contingent work can be unstable, or may afford fewer worker protections depending on a worker’s particular employment arrangement, it tends to lead to lower earnings, fewer benefits, and a greater reliance on public assistance than standard work.”8
Sarah Kessler • Gigged: The Gig Economy, the End of the Job and the Future of Work
But to earn those guaranteed wages, drivers needed to accept 90% of ride requests and be online 50 out of every 60 minutes worked.
Sarah Kessler • Gigged: The Gig Economy, the End of the Job and the Future of Work
“outsourcing wage penalty” ranges between 4% and 7% for janitors and between 8% and 24% for guards.
Sarah Kessler • Gigged: The Gig Economy, the End of the Job and the Future of Work
Workers in the gig economy were disproportionately poor.
Sarah Kessler • Gigged: The Gig Economy, the End of the Job and the Future of Work
times. The way that Uber routed jobs to drivers encouraged them to take every request, regardless of how profitable the ride would be.
Sarah Kessler • Gigged: The Gig Economy, the End of the Job and the Future of Work
“When you’re falling straight down the financial cliff face, you reach out to grab hold of anything available to stop your descent and there, just before you land in a homeless shelter or move in with your sister, is Uber.
Sarah Kessler • Gigged: The Gig Economy, the End of the Job and the Future of Work
More than half of the people who started working in the gig economy quit within a year.3