Saved by Adam Zeiner
From service design to systems change
Alternatively, Dave Snowden recommends a vector theory of change. In this, you forget about long-term goals entirely. You start from where you are and map the system’s current dispositional state, identify a desired direction of travel, but not a final destination . If you have a broad outcome area, or options for different possible outcomes you do... See more
Thomas Aston • Complexity and theories of change: redux
Design for systems change: This strategy covers the whole spectrum of value creation for both biological and technical cycles and refers to design thinking in complex systems as a whole and between its parts to target problems and find innovative solutions.81