Flawless Consulting: A Guide to Getting Your Expertise Used

In planning a contracting meeting, it's helpful for you to break your wants into two kinds: essential wants and desirable wants.

Step 10: Provide the Results Have the client share in presenting the data analysis in the feedback meeting.

Decide what levels of the organization will be included in the discovery: the greater the diversity is, the richer the outcome will be. How

Checklist #4 contains some questions you can ask after the meeting to get clear on how the interaction went with the client. The

Everyone is let into the common room immediately. Eliminate the waiting room,

If implementation requires that people know the state of the union and where we are headed, don't have those in charge announce it.

The key to understanding the nature of resistance is to realize that it is a reaction to an emotional process taking place within the client.

For the art of bringing people together we are using the term engagement. The

Going forward. What would people recommend if they were in your position?