Flawless Consulting: A Guide to Getting Your Expertise Used

Conflict. How is conflict managed, confronted,

How to Measure Success In closing the contracting meeting, ask how you and the client will know whether you are successful. It may be an unanswerable question, but at worst, it will clarify the manager's expectations. At best, it will give good guidance on how to structure the project. This is most often a qualitative measure. Still useful.

As you might have guessed, small groups are next. Return to the groups of three.

The consultant's primary task is to present a fresh picture of what has been discovered. This is 70% of the contribution you have to make. Trust it.

Don't comment directly on a client's behavior

When you are thinking: The client really doesn't understand what I am talking about, the truth is that the client really does understand what you are talking about and does not agree.

You are stuck when you hear yourself re‐explaining something for the third time.

Time of people in the line organization.

is equally important for you to pay close attention to your own feelings during the consultation, particularly during the early stages, and use these as valuable information on how the organization functions and how the client manages.

Access to people and information in the line organization. Access