This question of how teams could meet happily day in and day out led me to the coaches. Leadership coaches, team coaches, personal coaches: “It’s all about relationships,” they explained. “If the people in the room can’t trust one another—if they’re anxious, worried, or angry, no amount of fancy facilitation will work. Building relationships matter

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With Process Facilitation

Core competencies currently outlined by the International Association of Facilitators (https://www.iaf-world.org) that facilitators demonstrate the following skills:

• Listening. A facilitator needs to listen actively and hear what every learner or team member is saying.


• Questioning. A facilitator should be skilled in asking

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A facilitator is someone trained in the skill of shaping group dynamics and collective conversations. My job is to put the right people in a room and help them to collectively think, dream, argue, heal, envision, trust, and connect for a specific larger purpose. My lens on gathering—and the lens I want to share with you—places people and what happe

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