Explosive Growth: A Few Things I Learned While Growing My Startup To 100 Million Users & Losing $78 Million
Cliff Lerneramazon.com
Explosive Growth: A Few Things I Learned While Growing My Startup To 100 Million Users & Losing $78 Million
Generally, one, thirty, ninety, and 360-day data should be sufficient to gauge retention rates, but it’s still important to discover why users keep coming back.
In the online dating world—scratch that—in the dating world, guys are completely irrelevant. They just show up wherever the girls are. However, women want a good experience. Unfortunately, online dating—scratch that—dating can be a brutal experience for women. It’s especially harsh in the online world. Women are constantly bombarded with unwanted m
... See moreTalented people are always looking for new challenges, and it’s the CEOs job to keep them hungry. Reversing the bleeding for AYI and scratching out 3 to 5 percent gains, although interesting enough to me, because it meant around $1 million in incremental profits, it wasn’t interesting to talented engineers who sought a career challenge more than fi
... See moreSummer Fridays. From Memorial Day to Labor Day, we’d allow employees to leave any time after 4:00 p.m. on Fridays. The couple of hours in lost productivity were more than made up for by the goodwill generated. We even encouraged employees to submit photos of how they were spending…
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“Not all viral loops are created equally. Some are more effective than others. The effectiveness of the viral loop is measured by its K-factor. The K-factor measures how many additional users the original user will bring in when they sign up for the product. For example, if someone says their K-factor is 0.5, that means one new user will be brought
... See more“Excuse Me, I Believe You Have My [Anniversary] Stapler.” With so much focus on recruiting new employees in the start-up world, we thought it would be nice to acknowledge those who stay with us for a while. We came up with the hilarious idea to mark an employee’s one-year anniversary at SNAP by awarding them a red Swingline stapler, engraved with t
... See more#ExplosiveGrowthTip 63: Schedule a company brainstorming session to come up with ideas for a top ten list about your industry or product.
#ExplosiveGrowthTip 45: Are you actively measuring your NPS? Is your NPS above fifty? Don’t waste time and money by trying to market and grow a product that has a poor NPS.
Take a hot button current event, combine it with some data relevant to your industry, arrive at a hypothesis that may or may not be crazy, and the result is massive publicity. That’s the formula for the concept we call newsjacking.