Exploring the problem space: a guide to building the right solution

Boxes and Arrows Activating Change: A Designer’s Guide to Systems Thinking - Boxes and Arrows

Henrik Karlsson Being Patient With Problems

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Luke Craven #29: On boundary objects

Keith D. Swenson Mastering the Unpredictable: How Adaptive Case Management Will Revolutionize the Way That Knowledge Workers Get Things Done

Coleman McCormick To Know What to Build, Start Building

Peter Morville Intertwingled: Information Changes Everything

fnep added

Saffron Huang What is Technology? — Letters to a Young Technologist

Tanuj added

Marty Cagan INSPIRED: How to Create Tech Products Customers Love (Silicon Valley Product Group)