
Emotional Intelligence 2.0

call someone’s bluff.
Jean Greaves • Emotional Intelligence 2.0
Greeting someone by name is one of the most basic and influential social awareness strategies you can adopt.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
The excitement and energy you enjoy during a good mood paint a rosy picture of all you encounter. This leaves you far more likely to make impulsive decisions that ignore the potential consequences of your actions. Stay aware of your good moods and the foolish decisions these moods can lead to, and you’ll be able to enjoy feeling good without any re
... See moreTravis Bradberry, Jean Greaves • Emotional Intelligence 2.0
To be effective in life, we all need to discover our own arrogance—those things we don’t bother to learn about and dismiss as unimportant.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
The sooner you can hone your ability to spot safety,
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Remember, the main goal of social awareness is to recognize and
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
understand how others are thinking and feeling. To do this, you need to focus on other people.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Someone who wants the whole story and complete picture observes others without the distraction of phones, typing, or writing. Instead, he or she simply observes.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence.