
Emotional Intelligence 2.0

concern, or shifts in moods in group settings, the more skilled you will be in maneuvering through the social wilds of your life.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Knowing why your buttons are what they are opens doors to managing your reactions to your triggers.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Suspending judgment of emotions allows them to run their course and vanish. Passing judgment on whether you should or shouldn’t be feeling what you are feeling just heaps more emotions on top of the pile and prevents the original feeling from running its course.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Remember, the main goal of social awareness is to recognize and
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
When you enter the room, scan it and notice whether you feel and see energy or quiet, subdued calm. Take notice of how people are arranging themselves—alone or in groups. Are they talking and moving their hands? Are some more animated than others? What is your gut telling you about them?
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Multi-tasking actually sacrifices your quality of work, as the brain is simply incapable of performing at a high level in multiple activities at once.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
EQ, on the other hand, is a flexible skill that can be learned.
Travis Bradberry, Jean Greaves • Emotional Intelligence 2.0
Essentially, there are two ways to pick up the mood of an entire room. First, you can rely solely on your gut instincts.