Emotional Intelligence 2.0

Social awareness is your ability to accurately pick up on emotions in other people and understand what is really going on with them. This often means perceiving what other people are thinking and feeling even if you do not feel the same way.

Your feedback report from the Emotional Intelligence Appraisal® test recommends a skill for you to start with.

Rather than avoiding a feeling, your goal should be to move toward the emotion, into it, and eventually through it. This can be said for even mild emotional discomfort, such as boredom, confusion, or anticipation.

A good mood can deceive your thinking just as much as a bad one.

EQ, on the other hand, is a flexible skill that can be learned.

EQ is so critical to success that it accounts for 58 percent of performance in all types of jobs. It’s the single biggest predictor of performance in the workplace and the strongest driver of leadership and personal excellence.

With a journal, you can record what events triggered strong emotions in you and how you responded to them.

When you ignore or minimize an emotion, no matter how small or insignificant, you miss the opportunity to do something productive with that feeling.

Self-awareness is your ability to accurately perceive your own emotions in the moment and understand your tendencies across situations.