Embracing Friction — From the Desk of van Schneider — Edition №254
Tobias van Schneidervanschneider.com
Embracing Friction — From the Desk of van Schneider — Edition №254
The aspiration for a “frictionless” experience is shortsighted. A truly frictionless experience, where you avoid or deny every ounce of struggle, is mindless. Friction makes you feel the texture of a process, and the texture helps you remember what you’ve experienced. Without friction, teams are liable to move too fast, and edges that are too smoot
... See morehow design has become mass user-centered, driven by rules of optimization, efficiency and engineering.