Email is where new software features get invented.

All this to say, email has soaked up many of the great things about the current web. It's pretty. It's convenient. Algorithms work over the raw feed to simplify the flow of information. Email, generally, is mobile-friendly and renders beautifully on all devices. These are the things that the current generation of web companies strive to accomplish.... See more

Email is actually a tremendous, decentralized, open platform on which new, innovative things can and have been built. In that way, email represents a different model from the closed ecosystems we see proliferating across our computers and devices.

While email's continued evolution is significant, what it has retained from the old web sets it apart from the other pretty, convenient apps. Email is an open, interoperable protocol. Someone can use Google's service, spin up a server of her own, or send messages through Microsoft's enterprise software. And yet all of these people can communicate s... See more

Mailbox had multiple causes of death. Most people don’t download email apps; those who do don’t want to pay for them. The only path forward for an email app is acquisition, and the fate of most acquired apps is death. Other email apps copied Mailbox’s best features; aside from a somewhat dubious automatic archiving feature, Mailbox stopped building... See more

Email today is now less a communications medium than a communications compile target. It’s a clearinghouse technology. It’s where conversations-of-record go, where identity verification happens, where service alerts accumulate, and perhaps most importantly for publishers, where push-delivered longform content goes by default. It is distributed and ... See more

And one last thing ... This isn't something the originators of email ever could have imagined, but: Email does mobile really well.

For all the changes occurring around email, the experience of email itself has been transformed, too. Email is not dying, but it is being unbundled.