The irony is that we achieve far more in the long run when we have slack. We are more productive when we don’t try to be productive all the time.

“It’s possible to make an organization more efficient without making it better. That’s what happens when you drive out slack. It’s also possible to make an organization a little less efficient and improve it enormously. In order to do that, you need to reintroduce enough slack to allow the organization to breathe, reinvent itself, and make