
Educate your fucking client? Educate your fucking client!



Common challenges Below are some challenges you might face when trying to get a goal out of your client, with some suggestions for things to try. The client doesn't know the business impact of the problem. Ask, "What do you see that tells you that there's a problem?" "What's currently being measured?" "If you looked at the
... See moreCathy Moore • Map It: The hands-on guide to strategic training design
Dear Client: This Book Will Teach You How to Get What You Want from Creative People
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Though many customers start a conversation asking for deliverables, it’s really because they don’t know what to ask for. No one was born a client, and most don’t even know what questions to ask.