
Do the math to see the real impact

By mapping the components of individual services (or portfolios of services) against these two axes, perhaps we can explore their relationship to systems change. To what extent are we tweaking around the edges of the existing system, versus changing the behaviour of the system itself — and how ambitious is the effort?
Adam Groves • From service design to systems change
Every business needs to understand THIS | The importance of design first thinking!
youtube.comThe three principles on the outside loop—outcome-based strategy, value-based prioritization, and lightweight planning and governance— focus on answering the “how should we invest” question. The inner loop principles—autonomous teams; adaptive, learning culture; and self-sufficient, collaborative decisions—speak to working together and adapting fast
... See moreJim Highsmith • EDGE: Value-Driven Digital Transformation
Matt Przegietka on LinkedIn: A must-have for each design case study → impact. No business metrics? No… | 97 comments
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