Designed for Use: Create Usable Interfaces for Applications and the Web
Nothing important should ever be more than two clicks away
Steve Krug • Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition
Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules
amazon.com
Simple user experiences need to work for a novice, or a mainstreamer who’s under pressure.
Giles Colborne • Simple and Usable Web, Mobile, and Interaction Design
“Don’t make me think!” For as long I can remember, I’ve been telling people that this is my first law of usability. It’s the overriding principle—the ultimate tie breaker when deciding whether a design works or it doesn’t.
Steve Krug • Don't Make Me Think, Revisited: A Common Sense Approach to Web Usability (Voices That Matter)
High usability is very important when it comes to websites or interfaces where users are trying to complete a task. But if we want to encourage people to play or want to be experimental, making something that violates all usability rules and is deliberately anti user friendly can actually increase engagement (see Principle 29).
Irene Pereyra • Universal Principles of UX: 100 Timeless Strategies to Create Positive Interactions between People and Technology (Rockport Universal)
Simple user experiences don’t force the user to make these kinds of choices. It’s the responsibility of the design team to do that.