Ask “Do you need anything?” and then get out of their way. If

How Do You Help Novices Structure Their Closets? The first thing you need to do is help your learners build a few shelves. There’s no way that any single class or training program is going to get them all the way to your mental model, and you shouldn’t try (that’s just as bad as burying them under a flood of multi-colored laundry).

allow the learner to acclimate and assimilate the information before moving to the next level (incidentally, this is how many games are structured).

The tone and quality of the first few presentations would set the bar for the rest of the semester.

The material will be easier to retrieve if it is grounded in a rich context and accessible in multiple ways (i.e., on multiple shelves).

gap can be skills, motivation, habit, or environment.

You’ve probably been all of these types at one time or another.

So what do you want to know about your users? First of all, you might want some basic demographic information (such as age, gender, job, or role).

There are many things we learn where the emotional context for use is drastically different than the emotional context for learning.