Deploy Empathy: A Practical Guide to Interviewing Customers

Interviewing Users: How to Uncover Compelling Insights

Steve Portigal

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Creative Confidence: Unleashing the Creative Potential Within Us All

Tom Kelley, David Kelley • 7 highlights

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The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you

Rob Fitzpatrick • 7 highlights

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Stop Asking Questions: How to Lead High-Impact Interviews and Learn Anything from Anyone (For Podcasters, Entrepreneurs, Sales, HR, and Journalists)

Andrew Warner • 1 highlight

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Universal Principles of UX: 100 Timeless Strategies to Create Positive Interactions between People and Technology (Rockport Universal)

Irene Pereyra • 4 highlights

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Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value

Teresa Torres • 5 highlights

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