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You need a leader to embrace the process and a lieutenant to ride herd over scoring and reviews.
John Doerr • Measure What Matters: How Google, Bono, and the Gates Foundation Rock the World with OKRs
Leadership is disappointing people at a rate they can absorb. Leadership is ultimately about driving change, while management is about creating stability. Stability is important in a work environment, but confronting challenges and realizing new ideas require discomfort. This means that you and your teams must abandon the stable and familiar in fav
... See moreClaire Hughes Johnson • Scaling People: Tactics for Management and Company Building
One area that Indra did not sacrifice while at Pepsi was empathy for her employees. She regularly wrote to the parents of her senior employees, giving them a type of report card (invariably a positive one) about how their children were performing. How can your mother get a favorable report card from your boss and you not feel undying loyalty to tha
... See more