The takeout and delivery business needs to be rethought. I see two new popular paths emerging. They represent diametrically opposing views of this space.

For resilience in the future, restaurants are going to need to master takeout and delivery. The problem is those delivery startups like DoorDash, Grubhub, and Skip the Dishes take up to 25% of a restaurant's revenue. Restaurant profit margins are already razor-thin (3%-5% is normal). It's predatory for venture-backed delivery companies to be taking... See more

Top Chef judge Tom Colicchio called the illusion of restaurant prosperity “smoke and mirrors” in a recent interview with The Daily Beast, and predicted that, as a result of the underlying precariousness, only 25% of restaurants in the U.S. will survive this crisis. He himself announced on March 14 that he was closing all of his restaurants in New Y... See more